Mori Clock — Account & Data Deletion

Request deletion of your account and associated data

You have full control over your data. You can delete your Mori Clock account and all associated data at any time — directly from within the app or online below. The process is permanent and irreversible.

Delete Your Account Online

To delete your account online, you'll need to sign in first so we can verify your identity.

Or Delete From the App

Follow these steps in the Mori Clock app to permanently delete your account and all associated data.

Open the Mori Clock app

Launch Mori Clock on your device and sign in with your account.

Navigate to Settings

Tap the Settings tab in the bottom navigation bar.

Go to Security & Privacy

Select "Security & Privacy" from the settings menu.

Tap "Delete My Account & Data"

Scroll to the "Delete My Account & Data" section at the bottom of the page.

Type DELETE to confirm

Enter the word DELETE in the confirmation field, then tap "Permanently Delete My Data".

Confirm final deletion

A final dialog will appear. Tap "Yes, delete everything" to permanently erase all your data.

Prefer to request by email?

You can also request account deletion by contacting us directly.

Email support@moriclock.com with the subject line "Delete My Account" and include the email address associated with your Mori Clock account.

We will process your request within 30 days and confirm once deletion is complete.

Data That Is Deleted

Account information (email, name, date of birth)
All health & lifestyle habits and daily logs
Prescription and supplement records
Medical history entries
Goals, progress, and streak data
Apple Health parsed values stored on your account
Notification preferences and app settings
Pro access associated with the deleted account (one-time purchases are not refunded)

Data That May Be Retained

Anonymized, aggregated statistical data that cannot be linked back to you (used for product improvement)
Records required for legal compliance, if any are subject to a legal hold

Data Retention Timeline

Database recordsDeleted immediately by the account-deletion function

Platform/infrastructure backupsManaged by our infrastructure provider; not directly controlled by Mori Clock

Request Partial Data Deletion

You may request deletion of specific data (such as medical history or Apple Health imports) without deleting your entire account. Email support@moriclock.com with the specific data you'd like removed, and we will process your request within 30 days.

Account deletion is permanent and cannot be reversed.

Once confirmed, all your data is erased immediately from active systems. You will not be able to recover your account, habits, logs, or any other data after deletion.

All data is encrypted in transit and at rest. Only you can access your records.